Top 10 SaaS Startups for Software in india
These startups are at the forefront of India’s SaaS industry, offering innovative solutions that cater to a wide range of business needs, from customer engagement to data protection and facilities management.
Zoho Corporation: Zoho is a veteran in the SaaS industry, offering a comprehensive suite of business software solutions, including CRM, project management, and accounting tools. Headquartered in Chennai, it has a global presence and is known for its reliability and scalability .
| Aspect | Details |
|---|---|
| Founded | 1996 |
| Founders | Sridhar Vembu and Tony Thomas |
| Headquarters | Chennai, India |
| Global Presence | Offices in the USA, Japan, China, Singapore, and other countries |
| Key Products | Zoho CRM, Zoho Books, Zoho Projects, Zoho Desk, Zoho Mail, Zoho People, Zoho Analytics, etc. |
| Industry | Software as a Service (SaaS) |
| Target Markets | Small to Medium-sized Businesses (SMBs), Enterprises |
| Business Model | Subscription-based |
| Revenue | Estimated to be around $1 billion (as of 2022) |
| Number of Employees | Over 10,000 globally |
| Unique Selling Points | Comprehensive suite of applications, affordable pricing, integration capabilities, scalability |
| Recent Developments | Expansion into rural areas for workforce distribution, continuous product innovation |
| Awards and Recognition | Recognized in Gartner Magic Quadrant for various products, numerous industry awards |
Key Highlights
- Comprehensive Product Suite: Zoho offers a wide range of applications that cover CRM, finance, project management, email, HR, and analytics, among others.
- Global Reach: Despite being headquartered in India, Zoho has a significant international presence, with a growing user base worldwide.
- Customer Base: Serves over 50 million users globally, including businesses of all sizes.
- Innovative Approach: Zoho has invested in rural offices to distribute its workforce and foster local talent, reducing dependency on metropolitan areas.
- Competitive Pricing: Known for providing high-quality software solutions at competitive prices, making it accessible for SMBs.
Notable Products
- Zoho CRM: A leading customer relationship management tool.
- Zoho Books: Comprehensive accounting software.
- Zoho Projects: Project management tool.
- Zoho Desk: Customer service software.
- Zoho Mail: Business email solution.
- Zoho People: Human resources management software.
- Zoho Analytics: Business intelligence and data analytics platform.
Future Prospects
Zoho continues to innovate and expand its product offerings, aiming to cater to an even broader audience. Its focus on integrating AI and machine learning into its applications promises to enhance user experience and operational efficiency for businesses.
For more detailed and up-to-date information, you can visit their official website and their company overview.
Freshworks: Based in Chennai, Freshworks provides customer engagement software, including Freshdesk and Freshservice. Its intuitive, user-friendly platforms help businesses manage customer interactions and IT service management effectively.
| Aspect | Details |
|---|---|
| Founded | 2010 |
| Founders | Girish Mathrubootham and Shan Krishnasamy |
| Headquarters | San Mateo, California, USA |
| Global Presence | Offices in India, USA, UK, Germany, Australia, and other countries |
| Key Products | Freshdesk, Freshservice, Freshsales, Freshmarketer, Freshteam, Freshchat, Freshcaller, Freshping |
| Industry | Software as a Service (SaaS) |
| Target Markets | Small to Medium-sized Businesses (SMBs), Enterprises |
| Business Model | Subscription-based |
| Revenue | Estimated to be over $300 million annually (as of 2023) |
| Number of Employees | Over 4,000 globally |
| Unique Selling Points | User-friendly interfaces, affordable pricing, quick implementation, extensive integration |
| Recent Developments | IPO in 2021, continuous expansion of product suite, focus on AI and machine learning |
| Awards and Recognition | Included in Gartner Magic Quadrant for CRM Customer Engagement Centers and IT Service Management Tools; various industry accolades |
Key Highlights
- Diverse Product Suite: Freshworks offers a range of products that cover customer support (Freshdesk), IT service management (Freshservice), sales (Freshsales), marketing automation (Freshmarketer), HR management (Freshteam), and more.
- Global Reach: With headquarters in California and significant operations in India, Freshworks serves customers in over 120 countries.
- Customer Base: Over 50,000 customers, including global brands like Honda, Bridgestone, and Cisco.
- IPO: Freshworks went public in September 2021, marking a significant milestone for the company.
- Innovation: Emphasis on integrating AI and machine learning to enhance product capabilities and user experience.
Notable Products
- Freshdesk: A leading customer support software that simplifies customer service management.
- Freshservice: An IT service management tool designed for modern IT organizations.
- Freshsales: A CRM solution for sales teams to manage leads and close deals more efficiently.
- Freshmarketer: Marketing automation software that helps businesses improve their marketing strategies and execution.
- Freshteam: HR software for recruitment, onboarding, time-off management, and employee information.
Future Prospects
Freshworks continues to expand its product offerings and improve its existing solutions. The company is focused on leveraging advanced technologies like AI to provide more intelligent and efficient software solutions. With its strong customer base and continuous innovation, Freshworks is poised for sustained growth in the competitive SaaS market.
For more detailed and up-to-date information, you can visit their official website and their company overview.
Chargebee: Headquartered in Chennai, Chargebee specializes in subscription billing and revenue management. It simplifies recurring billing and subscription lifecycle management for SaaS, e-commerce, and other subscription-based businesses.
| Aspect | Details |
|---|---|
| Founded | 2011 |
| Founders | Krish Subramanian, Rajaraman Santhanam, Thiyagarajan T, Saravanan KP |
| Headquarters | San Francisco, California, USA, with significant operations in Chennai, India |
| Global Presence | Offices in India, USA, UK, Australia, Netherlands, and Germany |
| Key Products | Subscription Billing, Revenue Management, Recurring Billing, Subscription Management |
| Industry | Software as a Service (SaaS) |
| Target Markets | SaaS companies, E-commerce, Subscription Box Services, Media, and other subscription-based businesses |
| Business Model | Subscription-based |
| Revenue | Estimated at over $100 million in ARR (Annual Recurring Revenue) |
| Number of Employees | Over 1,000 globally |
| Unique Selling Points | Simplifies recurring billing, comprehensive subscription management, extensive integrations, flexible pricing models |
| Recent Developments | Series F funding round in 2021, expansion of product features to support global compliance and advanced analytics |
| Awards and Recognition | Recognized by Deloitte Technology Fast 500, Forbes Cloud 100 |
Key Highlights
- Subscription Management Expertise: Chargebee specializes in automating subscription billing, managing subscriptions, and optimizing revenue for subscription-based businesses.
- Global Reach: With a strong presence in multiple countries, Chargebee serves customers globally, ensuring compliance with various regional billing regulations.
- Customer Base: Trusted by over 4,000 companies, including notable brands like Freshworks, Calendly, and Okta.
- Funding and Growth: Chargebee has raised significant funding, including a $125 million Series F round in April 2021, valuing the company at $1.4 billion, which highlights its robust growth trajectory【8†source】【9†source】.
Notable Products
- Recurring Billing: Automates the entire recurring billing process, handling complex billing scenarios.
- Subscription Management: Allows businesses to manage the entire subscription lifecycle, from sign-up to cancellation.
- Revenue Management: Provides tools to optimize revenue streams, manage churn, and enhance financial reporting.
- Integration Capabilities: Seamlessly integrates with popular payment gateways, accounting software, CRMs, and other third-party tools.
Future Prospects
Chargebee continues to innovate and expand its platform capabilities, focusing on enhancing its analytics, global compliance features, and AI-driven insights to provide better financial management solutions for subscription businesses. The company aims to support businesses in scaling their subscription models efficiently and effectively.
For more detailed and up-to-date information, you can visit their official website and their company overview.
Postman: Founded in Bengaluru, Postman is a collaborative platform for API development. It streamlines the API lifecycle from design to testing, making it an essential tool for developers and businesses worldwide.
| Aspect | Details |
|---|---|
| Founded | 2014 |
| Founders | Abhinav Asthana, Ankit Sobti, Abhijit Kane |
| Headquarters | San Francisco, California, USA |
| Global Presence | Offices in Bengaluru, India, and other locations worldwide |
| Key Products | Postman API Platform, Postman API Client, Postman Team Collaboration, Postman API Monitoring |
| Industry | Software as a Service (SaaS) |
| Target Markets | Developers, QA Engineers, Product Managers, Enterprises |
| Business Model | Freemium, Subscription-based for advanced features |
| Revenue | Estimated over $100 million in ARR (Annual Recurring Revenue) as of 2023 |
| Number of Employees | Over 700 globally |
| Unique Selling Points | Comprehensive API lifecycle management, collaborative platform, ease of use, extensive integrations |
| Recent Developments | Continuous expansion of features such as API documentation, testing, monitoring, and mock servers |
| Awards and Recognition | Recognized in Forbes Cloud 100, numerous industry accolades |
Key Highlights
- API Lifecycle Management: Postman provides tools for designing, testing, documenting, and monitoring APIs, making it a complete platform for API development.
- Global Reach: With a strong presence in both the USA and India, Postman serves millions of developers and thousands of enterprises worldwide.
- Customer Base: Widely used by over 20 million developers and more than 500,000 organizations, including companies like Microsoft, PayPal, and Shopify【8†source】.
- Funding and Growth: Postman has raised significant funding, including a $225 million Series D round in 2021, which valued the company at $5.6 billion【9†source】.
Notable Products
- Postman API Client: Allows developers to create and execute API requests, with support for various protocols.
- Postman Team Collaboration: Enables teams to collaborate on API development by sharing requests, collections, and environments.
- Postman API Monitoring: Provides real-time monitoring of APIs to ensure performance and reliability.
- Postman API Documentation: Automatically generates and updates API documentation, making it easier to maintain and share.
Future Prospects
Postman continues to innovate by expanding its platform capabilities to include more advanced features for API security, governance, and integration with other tools. The company aims to further simplify API development and improve collaboration among development teams.
For more detailed and up-to-date information, you can visit their official website and their company overview.
BrowserStack: Based in Mumbai, BrowserStack offers a cloud-based platform for testing websites and mobile applications across various devices and browsers. It ensures cross-browser compatibility and enhances user experience.
| Aspect | Details |
|---|---|
| Founded | 2011 |
| Founders | Ritesh Arora and Nakul Aggarwal |
| Headquarters | Mumbai, India |
| Global Presence | Offices in the USA, UK, and India |
| Key Products | Live, App Live, Automate, App Automate, Percy, and Screenshots |
| Industry | Software as a Service (SaaS) |
| Target Markets | Developers, QA Engineers, Product Managers, Enterprises |
| Business Model | Subscription-based |
| Revenue | Estimated to be over $100 million in ARR (Annual Recurring Revenue) as of 2023 |
| Number of Employees | Over 800 globally |
| Unique Selling Points | Cloud-based cross-browser testing, extensive device and browser coverage, real-time testing |
| Recent Developments | Acquisition of Percy (a visual testing and review platform) in 2020, expansion of cloud infrastructure |
| Awards and Recognition | Included in Forbes Cloud 100, numerous industry accolades |
Key Highlights
- Comprehensive Testing Platform: BrowserStack provides cloud-based testing infrastructure for web and mobile applications, enabling developers to test across various devices and browsers without physical hardware.
- Global Reach: With data centers and offices worldwide, BrowserStack ensures low latency and high reliability for global users.
- Customer Base: Trusted by over 50,000 customers, including major brands like Microsoft, Twitter, and Barclays【8†source】【9†source】.
- Funding and Growth: BrowserStack has raised significant funding, including a $200 million Series B round in 2021, which valued the company at $4 billion【8†source】.
Notable Products
- Live: Enables real-time interactive cross-browser testing on remote browsers.
- App Live: Allows testing of mobile applications on real Android and iOS devices.
- Automate: Provides automated Selenium testing on a scalable cloud infrastructure.
- App Automate: Facilitates automated testing of mobile apps using popular frameworks like Appium and Espresso.
- Percy: A visual testing and review platform acquired by BrowserStack to enhance its testing capabilities.
- Screenshots: Offers automated screenshots across multiple browsers and devices to ensure visual compatibility.
Future Prospects
BrowserStack continues to enhance its product offerings by investing in cloud infrastructure, expanding device and browser coverage, and integrating advanced testing capabilities like visual testing. The company’s focus on continuous innovation aims to solidify its position as a leader in the cloud-based testing industry.
For more detailed and up-to-date information, you can visit their official website and their company overview.
CleverTap: This Mumbai-based company focuses on customer engagement and retention through data analytics and AI. CleverTap helps businesses understand user behavior and improve customer experiences.
| Aspect | Details |
|---|---|
| Founded | 2013 |
| Founders | Sunil Thomas, Anand Jain, Suresh Kondamudi |
| Headquarters | Mountain View, California, USA and Mumbai, India |
| Global Presence | Offices in India, USA, Singapore, Indonesia, UAE, UK, and Germany |
| Key Products | Customer Engagement Platform, Mobile Marketing Automation, In-app Messaging, Push Notifications, Email Campaigns |
| Industry | Software as a Service (SaaS) |
| Target Markets | Mobile apps, E-commerce, Media, Fintech, Travel, and Retail |
| Business Model | Subscription-based |
| Revenue | Estimated at over $60 million annually |
| Number of Employees | Over 600 globally |
| Unique Selling Points | Real-time customer insights, personalized user engagement, advanced analytics, multi-channel marketing |
| Recent Developments | Series D funding round in 2021, expanding AI and machine learning capabilities, enhancing personalization features |
| Awards and Recognition | Recognized in G2’s Leader Quadrant for Mobile Marketing, numerous industry accolades |
Key Highlights
- Customer Engagement Focus: CleverTap provides a comprehensive platform for customer engagement and retention, leveraging real-time analytics and personalized communication to improve user experiences and increase retention rates.
- Global Reach: With a strong presence in multiple countries, CleverTap serves a diverse set of customers worldwide, helping businesses engage with their users across various channels.
- Customer Base: Trusted by over 8,000 brands, including leading names like Sony, Vodafone, Domino’s, and Star TV【9†source】.
- Funding and Growth: CleverTap has raised significant funding, including a $105 million Series D round in October 2021, to fuel its growth and innovation efforts【9†source】.
Notable Products
- Customer Engagement Platform: Provides tools for personalized user engagement across multiple channels, including in-app messaging, push notifications, and email campaigns.
- Mobile Marketing Automation: Automates marketing tasks to improve efficiency and deliver targeted messages based on user behavior.
- In-app Messaging: Allows businesses to communicate with users directly within the app, enhancing user experience and engagement.
- Push Notifications: Delivers real-time notifications to users, keeping them informed and engaged with relevant updates and offers.
- Email Campaigns: Enables the creation and management of email marketing campaigns with advanced segmentation and personalization capabilities.
Future Prospects
CleverTap is focused on expanding its AI and machine learning capabilities to provide even more personalized and effective customer engagement solutions. The company aims to continue its growth by enhancing its product offerings and expanding its global footprint, helping businesses across various industries improve their customer retention and engagement strategies.
For more detailed and up-to-date information, you can visit their official website and their company overview.
Druva: Headquartered in Pune, Druva provides cloud data protection and management solutions. It offers services like data backup, disaster recovery, and compliance management, ensuring data security and availability.
| Aspect | Details |
|---|---|
| Founded | 2008 |
| Founders | Jaspreet Singh, Milind Borate, Ramani Kothandaraman |
| Headquarters | Sunnyvale, California, USA |
| Global Presence | Offices in India, USA, UK, Germany, Japan, and Singapore |
| Key Products | Druva Cloud Platform, Data Resiliency Cloud, Druva Phoenix, Druva inSync, Druva CloudRanger |
| Industry | Software as a Service (SaaS), Data Protection, Cloud Data Management |
| Target Markets | Enterprises, Mid-market businesses, Government, Healthcare, Education |
| Business Model | Subscription-based |
| Revenue | Estimated to be over $100 million in ARR (Annual Recurring Revenue) |
| Number of Employees | Over 800 globally |
| Unique Selling Points | Cloud-native data protection, scalable and secure data management, simplified backup and recovery solutions |
| Recent Developments | Series E funding round in 2019, strategic partnerships with AWS and VMware, continuous platform enhancements |
| Awards and Recognition | Recognized in Gartner Magic Quadrant for Data Center Backup and Recovery Solutions, Forbes Cloud 100 |
Key Highlights
- Cloud-native Platform: Druva offers a comprehensive cloud-native platform for data protection and management, eliminating the need for complex infrastructure and providing scalable, secure solutions.
- Global Reach: With offices and data centers worldwide, Druva ensures high availability and reliability for its global customer base.
- Customer Base: Trusted by over 4,000 customers, including major brands like Pfizer, Flex, and NASA【9†source】 .
- Funding and Growth: Druva has raised significant funding, including a $130 million Series G round in June 2021, bringing total funding to over $475 million and highlighting its robust growth trajectory .
Notable Products
- Druva Cloud Platform: An integrated platform providing data protection and management services, including backup, disaster recovery, archival, and analytics.
- Druva Phoenix: Offers scalable backup and recovery solutions for hybrid cloud environments, ensuring data availability and compliance.
- Druva inSync: A comprehensive endpoint data protection solution, safeguarding data across laptops, mobile devices, and cloud applications.
- Druva CloudRanger: Simplifies and automates data protection for AWS workloads, ensuring robust cloud data management and disaster recovery.
Future Prospects
Druva continues to enhance its cloud-native data protection and management solutions, focusing on expanding its capabilities to support diverse and complex IT environments. The company’s strategic partnerships with leading cloud providers like AWS and VMware, along with its continuous innovation, position it well for sustained growth and leadership in the cloud data protection market.
For more detailed and up-to-date information, you can visit their official website and their company overview.
WebEngage: Based in Mumbai, WebEngage offers a robust marketing automation platform, helping businesses with customer retention and engagement through personalized communication strategies.
| Aspect | Details |
|---|---|
| Founded | 2011 |
| Founders | Avlesh Singh and Ankit Utreja |
| Headquarters | Mumbai, India |
| Global Presence | Offices in India, UAE, and Indonesia |
| Key Products | Marketing Automation Platform, Customer Data Platform (CDP), Personalization Engine, Analytics |
| Industry | Software as a Service (SaaS), Marketing Automation, Customer Engagement |
| Target Markets | E-commerce, Fintech, Edtech, Media, Travel, and other consumer-facing businesses |
| Business Model | Subscription-based |
| Revenue | Estimated to be over $20 million annually |
| Number of Employees | Over 300 globally |
| Unique Selling Points | Multi-channel engagement, real-time customer insights, advanced segmentation, personalized marketing |
| Recent Developments | Series B funding round in 2021, enhanced AI capabilities, expanding global footprint |
| Awards and Recognition | Recognized in G2’s Leader Quadrant for Marketing Automation, numerous industry accolades |
Key Highlights
- Comprehensive Engagement Platform: WebEngage offers a robust platform for customer engagement and retention, leveraging advanced segmentation, real-time analytics, and personalized marketing across multiple channels.
- Global Reach: With a strong presence in India and expansion into the UAE and Indonesia, WebEngage supports a diverse global clientele.
- Customer Base: Trusted by over 400 companies, including brands like Flipkart, Myntra, GoIbibo, and Unacademy【9†source】.
- Funding and Growth: WebEngage has raised significant funding, including a $20 million Series B round in September 2021, to drive its growth and technological advancements【9†source】.
Notable Products
- Marketing Automation Platform: Enables automated marketing campaigns across email, SMS, web push, mobile push, in-app, and on-site notifications.
- Customer Data Platform (CDP): Aggregates and unifies customer data from various touchpoints to create a single customer view.
- Personalization Engine: Delivers personalized experiences and recommendations based on customer behavior and preferences.
- Analytics: Provides deep insights into customer interactions and campaign performance, helping businesses optimize their engagement strategies.
Future Prospects
WebEngage is focused on enhancing its platform with AI and machine learning capabilities to offer more intelligent and automated customer engagement solutions. The company aims to expand its global footprint further and continue innovating to meet the evolving needs of businesses for personalized and effective customer engagement.
For more detailed and up-to-date information, you can visit their official website and their company overview.
Whatfix: Located in Bengaluru, Whatfix provides a digital adoption platform that simplifies user onboarding and training. Its solutions are used by enterprises to enhance software adoption and user productivity .
| Aspect | Details |
|---|---|
| Founded | 2013 |
| Founders | Khadim Batti and Vara Kumar |
| Headquarters | San Jose, California, USA |
| Global Presence | Offices in India, USA, UK, Australia, Germany, and Dubai |
| Key Products | Digital Adoption Platform (DAP), Performance Support, Employee Onboarding, Customer Training |
| Industry | Software as a Service (SaaS), Digital Adoption |
| Target Markets | Enterprises across various industries including Finance, Healthcare, Manufacturing, and Technology |
| Business Model | Subscription-based |
| Revenue | Estimated to be over $50 million annually |
| Number of Employees | Over 500 globally |
| Unique Selling Points | User-friendly, no-code platform, real-time in-app guidance, personalized learning, comprehensive analytics |
| Recent Developments | Series D funding round in 2021, expansion into new markets, enhancement of AI capabilities |
| Awards and Recognition | Recognized in Gartner Magic Quadrant for Digital Adoption Solutions, numerous industry accolades |
Key Highlights
- Digital Adoption Expertise: Whatfix provides a leading digital adoption platform that helps enterprises enhance user adoption of software applications through in-app guidance, training, and support.
- Global Reach: With a strong presence in multiple countries, Whatfix supports a wide range of global clients, ensuring that their employees and customers can effectively use digital tools.
- Customer Base: Trusted by over 500 companies, including well-known brands like Cisco, Experian, and BMC Software【8†source】【9†source】.
- Funding and Growth: Whatfix has raised significant funding, including a $90 million Series D round in June 2021, to accelerate its product development and market expansion【8†source】.
Notable Products
- Digital Adoption Platform (DAP): Provides real-time, in-app guidance to help users navigate and use software applications efficiently.
- Performance Support: Offers contextual help and training within applications, improving user productivity and reducing support costs.
- Employee Onboarding: Streamlines the onboarding process with interactive walkthroughs and personalized learning paths.
- Customer Training: Enhances customer experience by providing comprehensive training and support directly within software applications.
Future Prospects
Whatfix is focused on advancing its digital adoption solutions by integrating AI and machine learning to offer more personalized and intelligent user guidance. The company aims to expand its global presence further and continue innovating to support the evolving needs of enterprises in improving software adoption and user productivity.
For more detailed and up-to-date information, you can visit their official website and their company overview.
Facilio: This Chennai-based company specializes in facilities management software, offering innovative solutions to streamline building operations and maintenance. Facilio’s platform leverages IoT and AI to enhance operational efficiency.
Facilio is a SaaS startup that provides facilities management software. Here’s a basic table outlining key information about Facilio:
| Company Name | Facilio |
|---|---|
| Industry | Facilities Management Software (SaaS) |
| Founded | 2017 |
| Headquarters | Atlanta, Georgia, USA |
| Founders | Prabhu Ramachandran, Rajavel Subramanian, Yogendra Babu |
| Website | Facilio |
| Key Products | – Real-time facilities operations and maintenance management |
| Notable Features | – Centralized dashboard for facility management |
| Funding Status | Series A funding completed in 2019 |
| Investors | Accel, Tiger Global Management, IAN Fund, and others |
| Current Status | Active and expanding its market presence globally |
Facilio focuses on helping real estate owners and operators optimize their facility operations through data-driven insights and predictive maintenance capabilities, leveraging IoT and SaaS technologies.
